Last Updated: 1st May 2025

1. Introduction
Aqsa Designs Private Limited (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of visitors and customers of our website, aqsashopping.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address (billing and shipping).
• Account Information: Usernames and passwords (if you create an account).
• Purchase History and Order Details: Information about the products you purchase and your order history.
• Browsing Activity: Information about your interaction with our Website, including pages visited, time spent on pages, and links clicked.
• Technical Information: Your IP address, browser type, operating system, and device information.
• Location Data: We may collect general location data based on your IP address.
• Information Submitted Voluntarily: Any information you provide through contact forms, surveys, reviews, or other interactive features on our Website.
• We do not collect any sensitive personal data.

3. How We Collect Information
We collect information in the following ways:

• Directly from You:
  • When you register an account on our Website.
  • When you place an order for our products.
  • When you subscribe to our newsletter or marketing communications.
  • When you fill out a contact form or reach out to us via email or phone.
  • When you participate in surveys or contests.
  • When you submit product reviews or other content on our Website.
  • When you create a user profile on our Website.
• Automatically:
  • Cookies: We use cookies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements
  • Tracking Technologies: We may use other tracking technologies such as pixels and web beacons to collect information about your interactions with our Website and emails.
  • Server Logs: Our web servers automatically record certain information when you access our Website.

4. How We Use Your Information
We use the collected personal information for the following purposes:

• To process and fulfill your orders, including shipping and delivery.
• To provide customer support and respond to your inquiries.
• To manage your user account on our Website.
• To personalize your experience on our Website and provide tailored content and recommendations.
• To send you marketing and promotional communications about our products and offers (with your consent where required).
• To analyze website usage and trends to improve our Website and services.
• To conduct analytics and research to understand customer behavior and preferences.
• To prevent fraud, detect security incidents, and protect our Website and users.
• To comply with applicable legal obligations.
• To communicate with you about your orders, account, and important updates.

5. Sharing Your Information
We may share your personal information with the following categories of third parties:

• Payment Gateways: To process your payments securely.
• Shipping Companies: To deliver your orders.
• Email Marketing Platforms: To send you marketing and promotional emails (with your consent).
• Analytics Providers: To analyze website traffic and user behavior.
• Business Partners: With whom we collaborate to offer products or services.
• Legal Authorities: When required by law, court order, or government regulation, or to protect our rights and safety or the rights and safety of others.
• In Connection with Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

6. Transfer of Data Outside India
Your personal information, such as your email address for marketing purposes, may be transferred to and processed by third-party service providers located outside of India. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

7. Data Security
Our Website is developed on the Shopify platform, which provides various security features to protect your information. While we strive to use commercially acceptable means to protect your personal information, please understand that no method of transmission over the internet or method of electronic storage is completely secure.

In the event of a data breach, while we will take reasonable steps to address the situation, please understand that our capacity to directly intervene and recover lost or compromised data may be limited. We will, however, notify affected users as required by applicable law.

8. Your Rights and Choices
You have certain rights regarding your personal information, including:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request14 that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.
You can also opt-out of receiving marketing emails from us by following the unsubscribe instructions included in our emails.

9. Cookies and Tracking Technologies
We use cookies and other tracking technologies for the following purposes:

• Essential Cookies: These cookies are necessary for17 the basic functionality of our18 Website.
• Functional Cookies: These cookies allow us to remember your preferences and provide enhanced features.
• Analytics Cookies: These cookies help us analyze how users interact with our Website to improve its performance and content.
• Marketing and Advertising Cookies: These cookies are used to deliver personalized advertisements and marketing communications based on your interests.

We use third-party cookies from providers such as analytics and advertising platforms.

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies.2425 Please note that blocking certain cookies may affect the functionality of our Website.

10. Children’s Privacy
Our Website is an e-commerce platform offering products for purchase. While we do not specifically target children under the age of 18, we do not actively seek to collect personal information from them. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

11. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for as long as our business needs require, to provide you with our services, to comply with legal obligations, resolve disputes, and enforce our agreements.

12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a prominent notice on our Website. Please review this Privacy Policy periodically for any updates.

13. Your Privacy Rights (GDPR, CCPA, CPRA, CalOPPA)
GDPR: If you are in the European Economic Area (EEA), we comply with the General Data Protection Regulation.
CCPA & CPRA (California): California residents have the right to request access, deletion, and opt-out of the sale of personal data.
CalOPPA: We comply with the California Online Privacy Protection Act. We honor “Do Not Track” signals from browsers where applicable.
If you want to exercise any of your rights under these laws, contact us at [email protected]

14. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Delhi.

15. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aqsa Designs Private Limited
Address: Shed no.22 2nd Floor, Scheme 3, Okhla Phase II, Okhla Industrial Estate, New Delhi, Delhi 110020
Email: [email protected]